City Information and Resources
Austin's 3-1-1 City Information Service
Call Austin's 311 service to access non-emergency City services and information 24 hours a day, seven days a week. 311 operators can:
- Answer your questions about city programs and submit electronic work requests to other city departments for things like street repairs or solid waste issues.
- Take police non-emergency calls, including excessive noise and barking dogs, etc
- Handle non-emergency code violations, such as complaints about overgrown lots.
City of Austin Information
Got a pot hole, abandoned car, or or burned out street light? Check the Neighborhood Resource Guide from the City of Austin.
Austin Solid Waste Services handles garbage and recycling, and also enforces a variety of city codes. Here are some links to City code compliance information:
Be Neighborly: Scoop your Dog's Poop
Austin City Ordinance 3-3-7: “It shall be unlawful for any person to fail to promptly remove and dispose of, in a sanitary manner, feces left by a dog or cat on property, public or private, other than the premises of the owner or handler of such dog or cat." Potential Fine: $86
More about pet waste from the City of Austin.
Call Parks and Recreation at 974-6700 if the Scoop the Poop box in your local park is empty.
"Scoop the Poop" yard signs can be purchased from the City.
City Tree Trimming and Removal
Feb 10. 2006 Statesman article. (May require registration.)"Task force could study tree trimming. Hyde Park neighborhood gets moratorium, potential policy chances."
Know your rights regarding city trimming or removal of trees from your property.
See articles the February 2006 Newsletter.